| Making A Purchase Making a purchase could not be easier. Just browse through the shop, and click on any items that you wish to buy and put them into the shopping trolley. After you have finished your selection, click on "Order" and you will be asked for a few details. We accept Solo,Switch,Visa Electron,Visa Debit and credit cards (Visa and Mastercard). If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. You may send your credit card information via fax, mail or over the Internet using our encrypted shopping system. If you are worried about handing over your credit details online, why not telephone or fax it through to the Mount Fuji sales team. You must select "Phone Card Details" in the payment section when asked to choose payment method. Payments made by CREDIT CARDS & MASTERCARD are subject to a 2% surcharge (credit card company costs) Payments made by SWITCH,SOLO & DEBIT cards have no surcharge. |
| Shipping And Handling Upon cleared payment, Credit/Debit Cards are immediate, delivery is via Parcelforce. This has on-line tracking. Reference numbers can be sent out via e-mai if you so wish. Orders received before 3pm are shipped on the same day. The costs are (UK):- ordered before 1pm £6.95 (5-7 day Delivery) £7.95 (2-4 day Delivery(not Sat)) £9.50 (Next working day (not Sat) £10.50 (Before 12am next working day (not Sat)) £15.00 (By 10am the next working day (not Sat)) These rates are for MONDAY to FRIDAY ordered before 3PM. For SATURDAY DELIVERY the cost is from £20. . Scottish Highlands: You must select this option if you have the following poscodes: IV, HS, KW, ZE, KA27-28, PA20-49, PA60-78, PH17-26, PH49-50, if you fail to do this we will change your shipping to this rate anyway, but it might delay your order. . Packing is charged at £1 per delivery. PLEASE go to our DELIVERY PAGE (on home page- bottom of page) to check your postcode to check delivery speed as there are some exceptions ! ** PLEASE NOTE, prices quoted are subject to change at short notice ** PLEASE NOTE: IN ADVERSE WEATHER, BE IT FLOODS OR SNOW CONDITIONS, ACTS OF GOD (as they say) OR TIMES OF NATIONAL SECURITY, WE CAN NOT GUARENTEE THE SPEEDS OF DELIVERY REQUESTED AND THIS IS A CONDITION ON ORDERING FROM OUR SITE. ** The best coarse of action to do in these situations is to track your parcel and contact your local Parcelforce depot directly,if the item is at your local depot then you can always pick it up from there. Contact: www.parcelforce.com |
| Delivery Schedule Delivery Examples. Orders are deliverd Monday To Friday. Example 1: an order placed on Thursday by 2pm on a "next day delivery" will be delivered on Friday Example 2: an order placed on Friday by 2pm on a "next day delivery" will be delivered on Monday Example 3: an order placed on Monday by 2pm on a 2-4 day delivery will be delivered between Thursday and Monday Orders placed from 3pm Friday onwards will be treated as a Monday order. . If you ask us to leave your parcel in a place where you will not be there to sign for it (ie leave outside door etc) then we can but it is at your own risk after Parcelforce leave the parcel, if the parcel gets stolen then we are not responsible ** PLEASE NOTE: IN ADVERSE WEATHER, BE IT FLOODS OR SNOW CONDITIONS, ACTS OF GOD (as they say) OR TIMES OF NATIONAL SECURITY, WE CAN NOT GUARENTEE THE SPEEDS OF DELIVERY REQUESTED AND THIS IS A CONDITION ON ORDERING FROM OUR SITE. ** The best coarse of action to do in these situations is to track your parcel and contact your local Parcelforce depot directly,if the item is at your local depot then you can always pick it up from there. Contact: www.parcelforce.com |
| Tax Charges VAT is charged at 15% for items that are due for VAT. This is clearly marked on items that require VAT to be added and the total VAT is shown on your Invoice. Orders outside on the EU, we will charge VAT but you can claim back any VAT paid yourself if you so wish and are able to do so. This includes Channel Islands, Isle of Man & Jersey |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using SSL encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We are members of the WHICH web traders scheme. As a further guarantee we never store any credit card details on our computer system - when we receive your card details the card is processed and any computer record is then removed. |
| Contact Us If you need to reach us, please email to: sales@mountfuji.co.uk or telephone 01743 741169 (Fax: 01743 741650). By mail to : Mount Fuji International Limited, Felton Butler, Shrewsbury, SY4 1AS |
| Privacy Policy We do not disclose buyer's information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. If you are prompted to accept a cookie whilst shopping, please accept. |
| Returns Policy You have 7 days to cancel your order from the day of delivery of your order. Refunds excludes delivery & used/damaged goods. Collection service available (£9). Further details: www.mountfuji.co.uk/service.htm |